Street-Smart Negotiation

For professionals, practitioners and students of negotiation, knowing the theory is essential. But theory can take you only so far. When confronted with the unpredictability of human behaviour, even the most carefully constructed principles can fall short. So how do you achieve the negotiated outcome you want in any circumstance?

Street-Smart Negotiation expertly combines both traditional theory and practical applications, revealing secrets that, if followed, can lead to better negotiated outcomes. It goes beyond conventional negotiation studies to share five street-smart secrets: goal setting, managing difficult personalities, meeting conflicting expectations from bosses and colleagues, handling failure, and dealing with tricky communication.

Through her vast experience, Mukta Wankhede draws you into the world of both in-house and external workplace negotiations, where you will encounter uncooperative people, unusual circumstances, personal challenges, discord, and power struggles.

Street-Smart Negotiation bridges the longstanding gap between the academic world of negotiation and real-world practice. It demonstrates how to navigate unpredictable human behaviour and achieve the outcome you want, even in the most challenging settings.